Rocketreach finds email, phone & social media for 450M+ professionals. GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. I will repost in a few days the progress. I have contacted the Parmount and WILCO Headquarters for help. Is TicketMonster Legit, Reliable & Safe in 2021? We did look at your order and you will be seeing a refund soon. Never any problems. They said we would definitely get them, but the seller hadn't sent them yet. If you purchase a ticket and can't attend, you can list your ticket for sale at the price you paid on our Face Value Ticket Exchange starting this spring. Fine I will call and dispute the charges on my credit card. The tickets are lower cost and affordable. Ive emailed three times now with no response from the Customer Service department. Anyone can write a Trustpilot review. You may contact us directly by email at mscustomerrelations@feldinc.com, by mail at Customer Relations, 800 Feld Way Palmetto FL 34221, or by phone at (703) 448-4000. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. I purchased tickets to Jimmy Buffet in March before COVID hit for a concert in Denver in September and it was re-scheduled for September 2021. I obviously wanted to go to the concert not drive 2 hours, pay for parking, miss the good seats, only to find out I don't have tickets! I ordered the tickets from them and 4 days before the game they call to tell me there was a problem with the seating and upgraded me. Be aware of your reputation, it is the worst!Remember after pandemy clients will not buy tickets from you!It is impressive how long you trying to get time! Please provide us your order number and we can check with the seller to see about this concern. We ordered tickets for Syracuse game 5 months in advance with a promise that we would be able to load them onto our phone in plenty of time for the game. I reached and inquired about the refund policy since the concert was obviously not happening. And as a member, Im frustrated. If you have tickets with us you can contact us directly from your order. Finally they said that they would refund my money and it would take 30 days, its been about 45 days no money yet! Please provide us with the order number so we look at your order. i don't have my tickets. If you Cancel your listing, we will transfer the tickets back to your Ticketmaster account. They can't even face the music when that's all I wanted in the first place. He confirmed that there is an order for the game Vikings vs Giants, but couldnt help me in finding the tickets. They take your money and you never get anything in return. All cpments you can find in the net are really true: This company is either not willing or not able to pay the refund if the event is cancelled. Stay the heck away. Contact Us. 4/29/23, 12:00 AM. Also, please check with your bank as well since most MLB games have been refunded. Even want me to show up without tickets and expect them to miraculously appear? . I will make sure to avoid ever getting tickets from Ticketmonster again. I admit that I was ignorant of how concert ticket sales are done these days. Please provide us an order number to see if the show is cancelled or postponed. We also ensure all reviews are published without moderation. Ticket Monster, For Fans, #1 Online Ticket Marketplace where fans can buy tickets to Sports Tickets, Concert Tickets, and Theater Tickets to Events Nationwide. This money would really help my family but they refuse to refund me. We are the world in the second wave of Covid, I am sure this show was cancelled. The lottery-style process will be used to determine who gets off the waitlist. I bought 4 tickets to Hamilton in Chicago twice and got zero tickets at all. When demand exceeds availability, a lottery-style process will determine which registered Verified Fans will receive a unique access code and which will be put on the waitlist. However we have nothing but good things to say about ticket monster. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It is a scam. This process can take over 10 minutes. Since the show wasnt officially cancelled, I was told I could not get a refund and would need to use my tickets when the event is rescheduled. In extreme cases, brokers using bots acquire as many as 90% of the tickets available for a particular event. Its the official resale site for the NBA, NHL, NFL, and WNBA, > safe and secure ordering process thats simple, > 100% authentic tickets that are verified for authenticity by TicketMaster, > tickets delivered within minutes after ordering via e-ticket email delivery, >good for concerts, broadway shows, and sports tickets. How do I determine the seat numbers for a ticket listing? Group rates and trained customer service representatives are available if there are any questions or concerns. We have been arguing with ticket monster for 2 years about a refund and they said they would give us the tickets. I purchased Disneyland Tickets from AAA web site and unknown to me they were using Ticket Monster! Now I worry about the safety of my credit card information. Its just not worth the hassle. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I am a legit Ticket Broker who sells over $50,000 of, There should be a class action suit on Ticket Monster/Groupon. Terms of Use, How to Avoid Fake Speculative Tickets for Live Events, How Ticketmasters Face Value Exchange Works. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. . The event was canceled understandably due to covid19. Purchasing tickets fromTicket Monsterreviewallows clients to save money and the hassle of trying to look for premium tickets elsewhere. I paid for a August 2020 concert which was postponed because of Covid . Book and discover restaurants with Resy and Amex. But the money comes at a price: Ticket Monster (commonly abbreviated to TMON) has raised the money in a flat round of 1.63 trillion won, or $1.4 billion. I have also realised they were twice as expensive as buying direct from the New York Mets site. For questions about U2 hotel packages, please visit https://u2.vibee.com/. Try for free at rocketreach.co Human Resources Manager @ Ticket Monster Inc; @ jtbcplus; @ Kt M&S; Education. To reach Fan Support about your code, follow these steps: Visit this form. We got scammed trying to buy concert tickets and lost over $150. Ticket MONSTER is a MONSTER of a scam. I have been waiting for a refund for months, and now it seems that their website no longer exists. You cant verify these deposits using the Ticketmaster app. Guests visiting the Ticket Office may park in the metered spaces on streets directly north of Juneau Avenue. Buyer beware these people are crooks!!! For those of us that are frustrated, it makes it a bit more of a 'challenge' to wait for help/resolution/refund/updates. In that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. Ticket Monster Reviews 633 Poor. When I call the customer no service I get put on hold numerous times and In total spent over 1 hour on the phone only to be told they would open a case to investigate. I had two charges listed on my statement for large amounts. We bought tickets for a hockey game and received a confirmation mail that our they would be delivered before the event. Bought expensive VIP seats to a concert here we are days from the concert (supposed to get tickets no later than a week out) talk to customer service and get we'll get you tickets in 24-48 hours and calling multiple times with that response it's like you want me to plan a trip to a concert without tickets? Or take a look at our CenturyLink Customer Service page. Do not ever even contemplate buying anything from these people. > biggest selection of tickets for most events > only site to allow you to pick the exact seats Ticket Monster review purchases are safe and secure. Home > Submit ticket. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. As a 3rd party these tickets comes from sellers and brokers. order no.1192713, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. WebTicket Monster Save on up to 50% on attractions, movies, sports, concerts and theater tickets. When you reach out via phone and email asking for a refund or to receive the actual tickets with barcodes, they ignore you. I reached out to them and they say they have to wait to see if the venue to see if they have issued refunds. I purchased rod stewart tickets in january 2020, before covid. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. If you have tickets with us you can contact us directly from your order. They gave a discount but it wasnt a great one. Tells you they are fixing the issue then do nothing. As a 3rd party the NBA is refunding the sellers. For obvious reasons, the show was cancelled, and the ticketmonster.com representative I spoke with mentioned that I would receive a refund. Platinum Card and Centurion Card Members can purchase tickets to customized experiences in sports, fashion, fine dining, arts and theater. I have been sending email after email with a delay in response, or they never respond back. Ive sent 2 more email requests for my money back and have been ignored. Its looking like I have to go through my bank to get my money back. Not even a mild though. To create an account, follow these steps: 1. I received an email from ticket monster saying I will be reimbursed but I'm waiting already for 5 months. If the show is cancelled then you will definitely see a refund as well. Please include a phone number for quicker contact. I' ve been waitung for more then 5 month for the refund since the NBA match was cancelled due to Corona. NO the order is passed on to Ticket Monster. The event was postponed due to COVID. They employ 60 people according to customers in the know. We appreciate the opportunity to speak. Kids screaming from joy with this monster! GetHuman's relationship is with consumers and not with TicketMonster or organizations like it. The game is cancelled because of COVID-19, and we have trouble to reach them and we want our money back. Customer support phone line does nothing and email rep gave me an abrupt No refunds will be offered with no additional information. They were obstructed view!!!! I TOTALLY understand frustration with the current chaos of events, but, my events are still pending rescheduling or a decision to cancel. DO NOT WORK WITH THEM. The Airlines, Hotel, Rental Car all cancelled my reservations and returned my money. I bought tickets from another site for the same concert and was refunded my money MONTHS ago. They suck spend the extra 20 bucks and put them out of business! All the flight, travel-booking, Hotels and so on was alredy refunded, but Ticketmonster disapered! As a result, we checked your order today and you should see your funds in 3 to 5 business days. His name was Brandon. The show I wanted to go to sold out instantly. Sharing is what powers GetHuman's free customer service contact information and tools. I paid an exorbitant amount for what I thought were decent seats. Nba ticket for March 29th First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Click Payment Options. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. | Read 21-40 Reviews out of 465 90 days later still Clients visiting the site can search through a large variety of tickets available for sporting events, for the NFL, MLB, NBA, NHL, college football, theaters, and concerts. Others Named Grace Park. Ticket Monsteris a reputable company that is dependable with no surprise fees at checkout. Their website has access to any live events. Here are 8 tips for writing great reviews. Provide us an order number so we can look into this. There will be no additional fees charged to Exchange users for buying or selling tickets on the Exchange. Please provide us the order number so we can look into this matter. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Hi there, how can we help? I would like a refund, but if I cannot get that, then Id better be able to have my tickets. WebHow many stars would you give Ticket Monster? As a buyer, you can purchase tickets from just about any country around the world, and theyll ship your order on time before the event with the valid tickets you ordered. Yes we didnt receive our tickets until 48 hours before the game, but that was clearly specified in our booking email. Ill never book a vacation through AAA again because of them. Shipping is always free and there are no surprise fees attached to purchases. I will gladly update my review if i could get ANY support from Ticket Monster. Get 5 free searches. More Games. Please give my money back , it is unapropriate not reimbursing something that was cancelled of will not take place Please give a target date to give a response, this is taking too long, since April!!!!. Ticket Monster is the one-stop-shop for all things entertainment. WebTicket Monster has 1 current employee profile, CTO George Hodgson. Match was planned in March 2020. Your access code is unique to your individual account. Also, VividSeatss service fee is about 26.5% and StubHubs service fee is 26.8%. There is only one way to contact TicketMonster, shown above. Its been a year now. Let me start by saying when I received my tickets, I was worried something was wrong right away. My Singing Monsters. You have a 50/50 chance of ever getting your tickets. Need help with an existing order in your Ticketmaster account? To get the sales agent say representative at any time to the automated telephone prompter system. We try to get back to you as quickly as possible. We are travelling over from UK. What are Email Delivery and Instant Download tickets? Or take a look at our CenturyLink Customer Service page. Ticket Monster seems to be a legit company to me! If I was sent the tickets a week later as I was expected and was way before the show. Please provide us an order number so we can look into this matter. Earlier in the day while at work I was able to do it. We will escalate this matter as well. Under Event name, type U2. TicketMonster ranks 358th among Tickets sites. Due to the pandemic which started in February a show booked for the Fillmore in Denver for April 1st was "postponed" not canceled officially tho extremely doubtful to happen with the two bands highlighted. But until the events are cancelled officially, I will hold onto the emails, tickets and contact information! WebPhone Number 866-217-4777 Ticket Monster develops an online portal for booking tickets in sport, concert, and theater events. WebCall Center Business Hours: UAE Toll Free 80086823 or 04-3638859 9AM-6PM Sunday - Saturday for KSA and AlUla Toll Free 8008803023 8AM-5PM Sunday - Saturday. I ordered through AAA. Ticket Monster reviews show they are one of the best secure ways to purchase tickets online for any major event. The man i spoke to said that to allow 45 days to process the refund, but here i am, 90 days later still will with no contact from TicketMonster and No refund. This is one of the worst companies that I have ever dealt with. WebBuy U2 tickets from the official Ticketmaster.com site. WebDelivery Methods 10. Find out how we combat fake reviews. Buy Tickets. I have been waiting over 2 months for the money, but I have received nothing.Order number: 1229573. FRAUD. Called Ticket Monster the day after the game to address the problem and they refunded part of the ticket. WHAT A SCAM! Covid hit and the concert was canceled May 2 2020. They sent me PDF copies of tickets which looked like they were not going to work. The price difference was SIGNIFICANT!!!!!! My friend today was told too bad so sad no money back In a pandemic? As a 3rd party we will reach out. When I spoke with them the following day they said the tickets would be sent Fedex to my house and they would arrive before my flight left for NY. Under the Please select a topic section, select Verified Fan. After the response from ticket monster my question is when does the show become cancelled? Ticket Monster appreciates the opportunity to respond. However, if the show is postponed then there is a possibility that a refund might not be provided. Fast forward to 2022, and the event has been rescheduled for April 9 and April 10th at the orpheum in Minneapolis. As advised in the terms this purchase is considered a final sale and if the show is postponed a refund will not be honored. For more details, and to see what shortcuts or tools we provide to get better, faster help from TicketMonster, tap or click the link. I was not able to identify the specific events due to the limited information on the statement and online. 2.1 You should definitely hear something from us in 3 to 5 business days. They claim that their rates are better than most competitors, and the site, which has a clean and easy to use interface, is a great place to purchase tickets as gifts for friends and family members. Click the Verify Now button in the alert under I usually buy my tickets off Stubhub, but this show was restricted from selling on Stubhub. Contacts Job Department Search Contacts George Hodgson CTO Executive Engineering , Operations 1 email found 1 phone number found Adam Harrison-Friday Director of Operations Director Operations 1 email found Showing 2 of 2 Employee Profiles Number of Employee Profiles 1 Very disappointing. Megabus customers are eligible for discounts and savings on a variety of attractions, movies, sports, concerts, theater tickets, and more with Ticket Monster. Get 5 free searches. Customer service was not at all helpful. I paid an exorbitant amount for what I thought were decent seats. Ticketmaster provides an online chat but it is only available for previous ticket orders. Reset password. (800) 745-3000 Ticketmaster Automated Ticket Sales(877) 250-2929 Ticketmaster Old Broadway Performing Arts Line(800) 943-4327 ADA Compliant Line for Disabled Ticket Buyers (TTY)(800) 653-8000 Ticketmaster Post Ticket Purchase Customer Support, Contact Ticketmaster via regular mail at the following address:Ticketmaster Customer Support1000 Corporate LandingCharleston, WV 25311. When I called immediately to try to cancel the purchase, they told me tickets were Final Sale and couldnt be canceled. WebContact Contact Us Questions, comments or concerns? Wow! As we hadn't received our tickets a day before game, I've sent them an email and a message on Facebook enquiring after the tickets. WebFargodome Tickets Address 1800 N University Drive, Fargo, ND 58102 Event Schedule (9) Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Aug 11 Fri 5:45pm Def Leppard & Mtley Cre: The World Tour Rock See Tickets Aug 19 Sat 6:30pm P!NK: Summer Carnival 2023 Rock See Tickets Sep 9 TBA They charged my credit card immediately, but the confirmation email said the e-ticket would be delivered on July 19. I have requested a refund and was denied. > no hidden service fees Click here to share your Ticket Monster review below. Date of experience: August 07, 2020. This company continues to broker ticket sales that are never completed by the third party. I paid for a ticket but was not able to use it, because there was no confirmation. Ticket Monster cant find my tickets now! Bought plane tickets to the US, and payed for insurance that would let us cancel the tickets and get 80% of payed amount back. Unlike our competitors, we truly understand the feeling of price gouging fees at checkout. I had tickets for New York Knicks vs Charlotte hornets on 17th March (order number 1223510). Receiving an email saying youre on the waitlist means that if tickets remain, we may text you an access code to join the ticket sale. WebGo to Ticketmaster.com and sign in to My Account. FRAUD. You can purchase up to 4 tickets with your unique code and only for the show indicated in the text you received. As a 3rd party if the concert is cancelled then the customer will get a refund. Email, Instant Download, and Mobile E-ticket Delivery. Saturday 12:00 AMSat. They are terrible. They will cancel your purchase up to 1 hour before an event and offer you nothing except a "Sorry - It's in our Terms & Conditions". Read More Contact Who is TMON Headquarters Dongil Tower 38 Teheran-ro 114-gil Gangnam-gu, Seoul, Seoul, Korea, Republic of Website www.tmon.co.kr Revenue $199.4M Industry Business Services General Business Services WebWho is Ticket Monster Headquarters 1 Amphitheatre Pkwy, Mountain View, California, 94043, United States Phone Number (866) 217-4777 Website www.mountainviewtickets.com Neither did we receive any tickets, nor did they answered in time on our requests for support. By continuing past this page you agree to our Be in the restaurant know. Every customer service rep lies to you. Users can access the Ticketmaster support live chat, by logging into their account at Ticketmaster. Thanks. Head to the Ticket Monster website and look out for the promotional banner on the homepage, check out the clearance section for unbeatable Ticket Monster deals, and sign up for the Ticket Monster email newsletter for a 5% off your first online order code. ACT Agencies; NSW Agencies; QLD Agencies To learn more about the U2.com subscriber presale, VIP and hotel packages please visit, https://u2.ticketmaster.com/ and https://blog.ticketmaster.com/u2/. Telephone Ordering tickets: 0900-3001250 (60 cpm) Service: 0900-3001255 (local rate) if you have a question about tickets you have already ordered. Web29. Your experience matters. I ordered tickets for Monster Jam in April 2020. We found your order and you should be receiving a refund very shortly. I purchased 2 Halsey tickets for $300+ before the pandemic and as soon as the shutdown happened I requested a refund but Ticket Monster would not give me my money back as the concert was postponed by a YEAR. How about extend the expiration? We are awaiting to see if the brokers are able to get a refund from the venue. My next course is the BBB, the Governors fraud hotline and channel 7 news. This Ticket Monster review highlights the pros and cons of ticket purchases made from visiting this site. Placed an order (#*******) for Disney World in early Jan. I was offerred an extension, which does nothing for me because 05/25 was my original travel date. At this phone number, customers can purchase tickets over the phone with a live sales agent. You are looking up TicketMonster customer care, so you probably already know who they are. If the show is postponed then the broker might not be able to obtain a refund. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. Ticketek Agencies. Remember, only Ticketmaster can provide access codes. HOW DO I BECOME A FELD PREFERRED CUSTOMER? Would not cancel sale after I immediately realized the deception. What a scam. The most unexpected, unscripted and unforgettable motorsports experience for families and fans in the world today returns to Edmonton for an adrenaline-charged weekend at Rogers Place July 22 & 23, 2023. Join the 631 people who've already contributed. Shipping is always free and there are no surprise fees WebVisit ticketmonsterperks.com Popular pages to visit on ticketmonsterperks.com TicketsatWork TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more. Tip for consumers:Never use it they steel your money. WebNeed help with an existing order in your Ticketmaster account? Thank You. Verified Fan registration is now open and will close on Wednesday, 4/26/23 at 10 a.m ET. To learn more about Ticketmaster's Face Value Ticket Exchange, please read our FAQ. I have been trying to contact this company and resolve the issue for over a year at this point. Obviously Disney World CLOSED due to covid. _______________________________________________. Use Ticketmaster, StubHub, SeatGeek, & Vivid Seats before you even think about buying a ticket on Ticket Monster. There are any many other Ticketmaster phone numbers, but none of them have live agents easily available. Please resolve my issue. However, I could give them away because my name is not on them really? They told to go back to AAA I did they had to go there. I made purchase 2 Cinemark tickets on ticket monster and this is what I experience from that time which is very terrible. NO CONCERT = NO TICKETS = REFUND. This text will include a unique access code and a link to shop any shows in your designated If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. Web2. The TicketMonster review reveals that this site is a reputable company that is dependable and delivers fast. To reach Fan Support about your code, follow these steps: Have questions about Ticketmaster Verified Fan? The email confirmation states that the tickets will arrive 1-2 weeks before the event. Purchased tickets months in advanced and were not delivered until a few hours before concert and we was unable to make it to the concert in another state, Tried getting my tickets weeks before with no help .Im know trying to get a refund and thats not going well. DO NOT GIVE THEM ANY OF YOUR MONEY, you get nothing in return. I am a legit Ticket Broker who sells over $50,000 of tickets a month. Search. They only answer with standard mails (Always the same answer) and they dont answer to any of my concrete questions. DONT USE THIS SERVICE! Under Event name, type U2. Plus I should contact Cinemax to fix this issue. Contact Support. Look at all of these reviews 95+%% call these people Shysters! WebContact-How do I contact Ticketek? How can a company like AAA do business with them. WebThen, contact Bay Tek Games Service Department at 920.822.3951 or e-mail them at service@baytekgames.com for further assistance. Would not cancel sale after I immediately realized the deception. A new Senate bill targets Ticketmaster and Live Nation by protecting venues from multi-year exclusivity contracts that allegedly create a monopoly. Given that my event date is approximately a month away, I can guarantee I will not receive a resolution before that time. I searched and could not find info for your company until now! I appreciate the thoroughness of the three reps that contacted me on a Sunday! FAQ. After no response, I followed up again and got a blanket statement that said be patient we need to confirm the concert was canceled. I admit that I was ignorant of how concert ticket sales are done these days. (833) 769-3955. Marion NOlting, Allhornring 8, 22359 Hamburg, Germany. WebContact us via Facebook or Twitter. I do NOT recommend using Ticket Monster. We appreciate the opportunity to speak. Not only you have to wait to receive your tickets until 48 hours before the event. OR YOU WILL LOSE MONEY! The first time the tickets were for a completely different show (not Hamilton). As it turns out the emailed tickets had to be printed out and could not be scanned from a phone so needed printed (tricky when away from home). On October 3rd, 3 days before the game, I contacted help service via e-mail and asked about the delivery status of the tickets, because we didnt receive them. I then asked to speak to a supervisor, who was rude and not helpful. I just spent a tremendous amount of money on seats and they chose to give me the worst options in the block available. I am going to make sure that I post on every social media forum so people do not waste their money buying tickets from this company. Tickets for frozen Broadway my daughters birthday present. The Ticket Monster Advantage is that the price you see, is the price you pay. Need More Help? Back in February I bought 4 tickets to the NCAA Football game in Orlando on Saturday November 2nd.I live in Denmark and we are leaving for Orlando Frday November 1st so I have contacted the company on their service(at) ticketmonster.com mailaddress.No reply and we are 4 days way from leaving.Very poor service and I am afraid our money is lost.I would not recommend this service (or lack of) to anyone.Per Loevgren. Then after about 2 months, I receive an email saying that my request for a refund has been denied. First of all, they make you think you are buying direct from the venue! In This Article. To reach Fan Support about your code, follow these steps: Visit this form. More. WebAT&T Stadium Main Line (817) 892-4000: AT&T Stadium Guest Services (817) 892-4161: AT&T Stadium Ticket Office (817) 892-5000: Dallas Cowboys Season Ticket Sales
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