If the fan rotates freely but the problem persists, the fan motor may need to be replaced. happens when you turn on the flame effects using the switch on the Multiple reasons, such as the switch being old, the control not being grounded correctly, or the button is inserted in faulty outlets and worn-out sockets, as well as the controller having a loose wire connection, are the causes of this significant issue. We recommend using a clean damp cloth to wipe away any dust or dirt. The perfect blend of magic and realism - Opti-V is the most believable flame effect yet. All pallet deliveries are kerbside/front door delivery only, so please arrange adequate means to take your order into your home. Can I change the media in my wall mounted fireplace? Furniture polish is not recommended. Damage to the wires that connect an electric fireplaces flame generator component could cause the flames to stop working. If the LED driver is damaged or not receiving power, it will not be able to provide the necessary power to the LED light to create the flame effect. Today weve outlined the most common problems involved when your electric fireplace flame effect is not working. Ensure that the blower is working. After checking the circuit breaker and fuse, move on to other parts of the electric fireplace. We have another article showing how to replace the bulb in an electric fireplace, but in summary youll need to remove the access cover to the fireplace and change the bulb with a new one. No Heat 5. way that when the light is reflected onto the screen it imitates the look of flickering flames. The heat will not come back on without being reset. The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. If it's not, call customer service. Key features of the Dimplex Burnham Opti-Myst Electric Fireplace Suite can be found below. Damage wire can prevent the Flames from Turing on. After inspection, if required, tighten and fix or even replace the damaged or loose wiring. Heres what to do when Dimplex electric fireplace turns on by itself. could be earlier in this article, but in summary, if you can: Before attempting to have a look inside The bulb Due to the inside bulbs malfunctioning, the fireplaces flame effect disappears. in an electric fireplace stops working, but the most common can be that the bulb(s) need replacing. Are Dimplex fireplaces expensive to operate? If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Troubleshooting your electric fireplace is quite a bit easier when you know how its supposed to work. lease review the Operating Instructions in the Owners Manual for clearances surrounding the fireplace. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. Check if there are any loose connections with the cables. Under normal circumstances this may take 2 people. Many older models of electric fireplace It is most commonly related to the blower. This procedure can sometimes reset the blower motor and resolve your heater troubles. Is there anything more frustrating than an appliance or electronic malfunctioning? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, Im James, Ive been using traditional open fireplaces and wood burning stoves for many years, and Ive also recently bought a bioethanol fireplace. You can create your listing free at DIYnot Local. Fan runs at one speed- LOW electric fireplace to help diagnose any problems and to replace any parts that You may need to replace the capacitor. The thermostatic controls mean you can set your fire to produce heat when the room drops to a certain temperature, helping to maintain comfort in your home. them it may be that the rod is starting to seize up. not working. Heat Output: 2kW. an electric fireplace. The illusion of flame in your electric fireplace is accomplished using mirrors on the front screen of the fireplace that is placed on a rotating rod. Still not sure why your electric fireplace is not working? The controlling switch is responsible for turning the fireplace on and off and controlling other functions, such as adjusting the flame intensity and heat output. How does it work? Due to the size and weight of this fireplace suite, it will be delivered to you on a palletised delivery service. In our experience, the following situations can be the case when you are hearing noises from your fireplace. Blower Not Working 2. longer period of time and are likely to last for many tens of thousands of Here are some things to check: If none of these steps resolve the issue, its best to contact the manufacturer or a professional for further assistance. [Ideal Temperature Guide], Can You Open The Glass Doors On A Gas Fireplace? If your electric fireplace uses LEDs rather There may be other issues with an electric Test the power independently through an outlet that you know is in working order. Get 24/7/365 support with Aida. Typically it is housed on the far left side of the rod, where it is tasked with rotating your mirrors to diffract the light properly. movement then it might be that the motor has a fault. Other than that, the thermostat could be faulty. an electric fireplace, to help you identify the problem on your fireplace. If your Dimplex electric fireplace's flame effect suddenly stops working, be sure that any of the above factors is the culprit for it. Dimplex fireplaces operate for pennies a day. Refresh your browser window to try again. It will be fine. Start by inspecting the switch to know the origin of the problem. If it doest work, it would be wise to contact the manufacturers customer support center or a certified technician to inspect your unit to fix the blower issue. Free delivery for many products! You can find the right guide on our Product Downloads page. So, initialize the transmitter to your furnace. Refer to your Dimplex electric fireplace manual to see how to drain the container for your specific model. All it takes is removing some screws and replacing a light bulb or two. We havent had any issues with our electric Its simple to read the users manual to verify whether youre using the remote correctly, replace batteries, and see if theres anything else producing radio frequency interference. This will reset and cool down your Dimplex electric fireplace. Their telephone is 0344 879 3588. What Is Medium Heat On A Stove? The most common issues with the flame on an Similarly, if the LED lights are damaged, they may not work correctly even if the driver is functioning properly. If youre savvy with electrics you may 11 Reasons. If pushing the heater switch on/off does not change the situation then you will need to replace it. The wire has short circuited. You may need to replace the heating elements. Another possibility is that the heating coils are not working anymore. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. If the flame on your electric fireplace How much Formaldehyde is there in your mantels? The Rod Mechanism is not Spinning Properly, 5. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. All you need to do is drain the water. All Rights Reserved. Yes. We have covered complete guide on replacing bulb of an electric fireplace. We have an electric fireplace stove and the If the flame light turns on when you switch We recommend purchasing a furniture crayon of the same colour and using it to touch up your mantel. We do not recommend painting your mantel as it will void the warranty on the unit. The blower not working, the fireplace shutting off automatically, not turning on, producing no heat, the flame effect not working, error codes popping up, unusual noise from the furnace, the remote not working, and thermostat issues are all Dimplex electric fireplace common problems. Electric fireplace suites are a great way to add warmth and ambience to your home without the hassle of installing a traditional fireplace which comprises of individual components. It is common to not notice the bulbs are burnt out until the last one goes. The electric fireplace is not intended for use in bathrooms, laundry areas and similar indoor locations. Dimplex electric fire, used condition a few small marks on it tried to show in photos, working order, Two speed adjustable heat with flame effect Approx size H. 620. So, what can you do if its heating, but the lovely flickering flames have suddenly vanished? Fireplace Making Noises 8. The rubber grommet may have been inserted backwards. Overall width of 920mm (36") mean the Burnham free-standing fireplace will fit well into smaller rooms and wall spaces. How to open the access cover to Description. It may need new batteries or have a fault in its wiring. Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective Read More. When you find Dimplex electric fire flame effect not working, the following may be the cause: The wiring is loose. If the switch is damaged, faulty, or not working correctly, it may not be able to properly control the electric fireplace, including the flame effect. Optiflame . You dont need any expertise to solve some of the easy things that can go wrong with your Dimplex fireplace. It may not display this or other websites correctly. Help please. No! The Dimplex 33-Inch Plug-in Electrical Fireplace unit makes use of a reflective, mirrored surface to create a more dimensional flame. A complete fireplace solution combining surround, back panel, hearth and fire in an easy-to-install, one-box appliance allowing you to add charm and character in almost any room in your home. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. In case everything is okay with the above-mentioned components, maybe it is your thermostat. We will look over some of them in this section. Select PayPal Credit to have the option to pay over time. This technology again makes use of . The flicker rod may not be connected to the shaft on the flicker motor It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. First, check to see whether the power cable has melted or if a fuse has blown. functioning properly. Make sure that it is properly connected to the flicker motor. This contemporary inset electric fire features clean lines and simplistic design with a modern chrome effect fret. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. placed mirrors. hours of operation. Most electric fireplaces have one bulb its operating. Current delivery times for the Dimplex Burnham is approximately 5 working days however, this is . It can turn out that this switch itself is or becomes defective, putting a stop to those fire flame effects you want. video below shows the flame effects working from inside the fireplace. 6] For Problems with Opti Myst fires please ring Dimplex themselves and ask for the Technical department. Please review the Operating Instructions in the Owners Manual. You may have an issue with some internal control components if the heat doesnt come on at this point. It could also be that your heater has overheated and now going through a cool-down cycle. If it's not, call customer service. If you need to find a tradesperson to get your job done, please try our local search below, When it is not running, your heater wont produce heat. No Response from the Flame Effects Switch, Power outlet faceplate is warm or even hot. My unit is very noisy during operation. The flame effect on my Dimplex Electric Fire has stopped moving. (if your electric fireplace uses LED). Choice of mantels and surrounds available. This video demonstrates how to change the bulb in a Dimplex Cheriton electric fire. The remote control may need to be initialized with the fireplace. Repeat the same thing when you wish to unlock the heater by disabling Child Lock. Ad ID: 1456707222. Ensure method of installation does NOT obstruct the air intake slots on bottom front of unit in any manner. Inspect the cause of the noise and fix it accordingly. Air Conditioner Repair Near Dallas: How to Find the Best Company? [Safety Concerns], How Long to Season Cottonwood for Firewood? fireplace is no longer working and needs to be replaced with a new one, eBay (UK) Limited is an appointed representative of eBay Commerce UK Ltd (of Hotham House, 1 Heron Sq, Richmond upon Thames, Greater London, TW9 1EJ) which is authorised and regulated by the Financial Conduct Authority (with firm reference number 968972). Please check the following before trying resolve any problems you may be having with your Optiflame fire: The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply You have double checked the fuse in the plug and have ensured the fire is switched on Request a service call Check your manual for approved lubrication that you can apply, and that should stifle any squeaking. FireplaceUniverse.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. One of the biggest reasons your Dimplex models electric fire flame effects stop working is caused by loose wiring. The wiring can get damaged, causing your heater blower to not run. The Dimplex Talia benefits from freestanding installation allowing you to fix the fireplace against a flat wall making it an ideal choice for modern homes. rod has seized. The LED driver is responsible for powering the LED lights that create the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. Loose wires cannot connect consistently with the fireplace, which causes fire flame effects to stop. Plug the unit into another outlet or install a dedicated 15-amp circuit. If you cant set the desired temperature, you may be choosing a temperature out of your fireplaces range, which is 5-35 C. That depends on the model and brand. If your problem continues here are a few trouble shooting points: The defective motor is another of the reasons which cause fire flame effect issues. Feel cosy with the Dimplex 2kW Tango Electric Stove, with a traditional style, a realistic flame effect, opening doors and a dcor that can suit any room. If the light still turns on when you turn cant be displayed. The metal rod that houses the mirrors can A blank screen means that your thermostat isnt getting power. Suppose you find that the switch is indeed faulty. With a multimeter, measure the resistance of the sensor. generate the flames it has a motor that turns a rod on which the mirrors for Just get the replacement bulbs and a screwdriver. differ between each model of electric fireplace but its more commonly located Attempting to repair electrical components without proper training and experience can be dangerous and cause further damage to the fireplace. JavaScript is disabled. theres no movement of flames then the, Hear the motor trying to work the fireplace as it may affect other electrical components within the unit. If the wall mounted fireplace you purchased has loose media such as glass pieces, stones or river rock, you can choose to replace this media with something else of your choosing. Is there a way to increase blower speed. It should stop and display temperature setting options as usual. needs replacing. In order to ensure proper operation of the unit, please make sure the alternative media you choose is the same weight as the original media provided and that you are not using anything fine (such as sand) or liquid as it could get into the inner components and render the unit inoperable. These solutions will ensure that you return to your most realistic fire flame effects without any doubt. The flame motor, flicker rod and the blower motor. Make sure that the motor of your Dimplex model draws stable electricity at all times. Check your manual to be sure and if youve lost the manual, check online before ordering an E12, as many vendors provide legacy documentation online for free viewing and downloads. Yes. issue with the fireplace. Read on our blog to get more details about what is causing smells and how to get rid of them. The blower pushes out warm air from the fireplace into the room. Often, these will be minor issues, such as we have outlined today, but if you have used our tips and are still having problems with your fireplace, it may be best to get a professional involved. To access our initial disclosure document, please click, Learn more about Product Partnerships Limited - opens in a new window or tab, Get the item you ordered or your money back. Can You Use Single Wall Stove Pipe Outside. Unlike gas fireplaces, which require venting fuel pipelines, a Dimplex fireplace just needs to be unplugged! Without this light source the flames The remote control for your Dimplex Opti Myst may be faulty, which causes the fire to cut out. Optiflame is the worlds most popular electric flame effect, and can be found in a wide selection of Dimplex fires. Your email address will not be published. always unplug the fireplace from the to have it replaced if under warranty or get a whole new fireplace if not. Should my flame keep shuttering or be jumpy? In smaller rooms, gas fireplaces can be off a lot of the time and in the warmer climates they may not come on at all unless the thermostat is set higher than the room temperature. front screen of the fireplace. Can I put my television over my fireplace? Move on to cleaning up your air filters and ensure that there is air circulating inside your furnace so there is no additional pressure on your blower. You may need to hire a professional at this point as replacing a control board is complicated. Required fields are marked *. A faulty LED Driver board can stop the Flames. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. Dimplex has developed a patented technology which provides a realistic, wood-burning flame. Your email address will not be published. In this case, the blower will blow out cool air into the room. of an electric fireplace and are what helps an electric fireplace to imitate If you find any, ensure that the wire connections are secured tightly now. If your thermostat LCD is blinking, let it rest for about 20 seconds. From your description, the first thing I'd look for would be a loose terminal, probably in the plug. The rubber grommet may have been inserted backwards. If your log set does not light up any more than the log set must be replaced. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Shuts Off Automatically 3. If your problem continues here are a few trouble shooting points: We use cookies on this website. It also does not contribute to indoor moisture or mold concerns. The switch controlling the The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. Dimplex Synergy 50" Fireplace - Take $150 Off. This error is caused by wiring mistakes, faulty PCB, or a bad sensor. et Cie, S.C.A. Save my name, email, and website in this browser for the next time I comment. viewing area, removable trim kit, mesh screen and remote control for the ultimate in style and comfort. Then remove the grate. Slimline Electric Fireplace Insert The BFSL33 slim line built-in firebox includes The BFSL33 slim line built-in firebox includes our patented realistic flame effect and 100% LED lights. This article is dedicated to fixing the flames in an electric fireplace.We have another article here that explains all of the issues that an electric fireplace can have and their solutions, such as the heater not working or the fireplace shutting off. Here are some typical problems and solutions to check if your electric fireplace is not working. If the flicker rod is not rubbing against anything and you still hear a noise, then the flame motor must be changed. fireplace there are no user serviceable Dimplex fireplaces do not require any venting pipelines for fuel, but your installation plans may include building out a mantel for your firebox. Remote Not Working 9. How the flame effects work on A licensed electrician is going to need to assess the outlet involved. If there is no noise when the heat/fan is off, the noise is coming from the blower assembly and it may need to be replaced. Dimplex Danville opti-myst electric fire - Shutting on and off, changing a storage heater to an electric fire. Have a question? Dimplex is one of the best brands of electric fireplaces on the market. the rod. In case you hear sounds only when the blower is on, the motor is most likely faulty. After that, check the control board. It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. If the motor itself is out, youll need either contact a local professional for repair or contact your vendor, as they may provide either service or the replacement motor so that you can get your flame effect restored. The remote may need to be changed or the remote receiver may need to be changed. A dirty blower can cause whirring noises. No Problem! You dont need to be an expert electrician for this one. Lightbulb issues (the most common culprit), 4. In many situations it may be the case that the electric The rod that turns inside is generally well-lubricated, but it still needs some care from time to time. If you think that the bulb needs to be replaced, these older electric fireplaces will generally be compatible with an E12 bulb. Check the wiring for loose connections and replace if necessary. I've changed the bulbs and the plug fuse with no change. the other side of the fireplace. You can put a Dimplex fireplace in just about any indoor area as long as it is clean and dry. Why is my Dimplex Electric fireplace Flame not Working? Why does my Dimplex Opti Myst fire keep cutting out? in. The motor will be situated at one end of Is there a reset button on an electric fireplace? You can also check out what fireplaces and stoves Im currently using here. Combined with a high-efficiency heating system and intuitive multi-function control options, our sleek designs are the perfect look and feel for any space. When calling, have your model and serial numbers available for customized help. Can I put my mantel right up against the wall? effects are being displayed. My firebox owners manual says I cant place my unit on carpet, is this true? reflecting the light are located. or squeaking during operation may be due to a problem with the motor or the types of electric fireplace. Need help? The motor from our electric stove can be seen below. Whether you want to add ambiance to your living room, family room, bedroom, kitchen, foyer or dining room, as long as there's an outlet, there's no problem! faults, such as the flame effects no longer working. effects inside an electric fireplace. The location of the access cover will All Right Reserved by HeaterFixLab. stove so far, even after many hundreds of hours of use. Make sure you turn on the flames and not just the heat. We do not recommend painting your tv stand as it will void the warranty on the unit. Won't Turn On 4. Here I mentioned the solutions to the problems that Dimplex Electric fireplace owners face regarding fire flame effects not working. To Socit en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg). In many gas units, the flame cycles off as the room temperature rises and you lose the flame effect until the room cools down again. Please note: Due to rising freight charges, we are now being forced to charge extra for delivery to Highland postcodes. You are free to manage these via your browser settings at any time. Does anything else you plug into that socket work OK? The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. We recommend purchasing a furniture crayon of the same colour and using it to touch up your tv stand. Keep reading our Dimplex electric fireplace troubleshooting guide to fix these problems ASAP. inside of your fireplace and replace the motor. particularly if the fireplace is an older model. Try plugging unit into another outlet or install a dedicated 15 amp breaker for the unit alone. Electric fireplaces are electrical The flames on the Cavalli are created by a ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. 2023 Glen Dimplex UK Limited No.1313016, Tips for heating a student home this winter, Dimplex Unveils Latest Hot Property in Fire Design, Get The Look: Classic Christmas Inspiration, Dimplex Makes a Mark on Modern Minimalism with Ellister, Choose a colour that suits your style with the Evandale Collection, Dimplex launches new three-dimensional flame effect fire, Bold and Beautiful: Dimplex Launches New Electric Stove, Hot Property Dimplex Introduces Two New Fire Favourites, New Colour Alert: Dimplex Launches New Slate Finish. A buzzing sound is indicative of a bad flame speed control module when coming from the control panel. It may not always be the bulbs that are the We were so pleased with the effect and loved the flame effect. A fuse replacement is usually cheap and may fix a lot of issues, but there are some other things that we can check as well if you dont think that its the fuse at this point. The flame motor needs to be changed. (like ours) use LEDs rather than bulbs, which are rated to last for a much In these cases, a faulty bulb would not affect the flame effect. allows it to rotate freely. Please feel free to contact us should you have any further queries. Multi-Fire: The Dimplex 33-In Multi-Fire XHD Electric Fireplace Insert flame effect has a slightly more 3D appearance than the standard effect, but with the same flame coloring. Why will my unit not turn on with the hand held remote? Thermostat Problems FAQs: Is there a reset button on an electric fireplace? angela goodridge January 2009 Dimplex Heating, Fan Heaters Dimplex Electric Bulbs Hi I had the same problem. Not all issues with an electric fireplace All of our current products being produced meet CARB Phase 2 requirements. but theres little or no movement (or theres squeaking), then the. If nothing There are a number of reasons why the fire Please review the Maintenace Instructions in the Owners Manual for light bulb replacement. get to the flame effect components inside your fireplace. I chipped my mantel, whats the best way to touch it up? Heres a video to help you through this process. 8 per hour based on heater cycling at 50%. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home. LEDs last for a much longer period of time compared to You can find replacement motors for electric fireplaces here. fireplace to look for any issues, try to diagnose what the problem is while See nothing happening when effects on your fireplace may not be working. Qualifying purchases could enjoy 0% interest if paid in full in 4 months on purchases of 99+. The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. electrical appliances, there is only so much that can be fixed without Some parts may be unfixable or replacements If the motor is damaged or not receiving power, it will not be able to create the necessary motion for the flames. Verify that the fan filter is placed appropriately and that the transducer is properly located in the sump. fireplace use electrical and mechanical components they can become worn out 2 Remove the coals or pebbles from the front grate. Dimplex fireplaces have full electrical certification throughout North America for complete peace of mind. The Burnham features Dimplex's unique Opti-Myst flame technology producing an incredible effect. You could also have a faulty thermostat or control board. Reimagining what an electric fire can be. Next, inspect the thermostat. The problem may be:
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