Whipps Cross Hospital has not yet replied. Find out about disabled access to the restaurant. 42-50 Victoria Street London, SW1H 0TL Tel: 020 7941 4600 London Transport's 24-Hour Travel Info Service: 020 7222 1234 020 7918 3015 minicom By tube Nearest tube station on the Central Line to the hospital is Leytonstone, one mile away. The contrast between the dropdown rail(s) and wall is poor. Whipps Cross University Hospital is located in Leytonstone in the East End of London. Standard toilet facilities are not available. The hospital restaurant provides a range of food, snacks and hot and cold drinks to visitors. Best wishes, As you face the toilet pan the transfer space is on the right. The consultant doctors and the ward doctors are patient and deal with all sorts of people and from my observations treat everyone with respect. Car park two should be used for main entrance, eye treatment centre and plane tree centre. Geography. [2], Forest House was used as a ward for male mental patients; it was closed in 1962 when a new hostel, Samuel Boyce Lodge, was opened, and was finally demolished in 1964. There is / are 4 consultation / treatment room(s) available. The reception point is located off the main corridor. Incidentally this followed another very positive experience, this time with the dermatology department! There is not a flashing fire alarm beacon within the room. There is a/are manual, heavy, double door(s) between the Orange Zone main entrance and the department/service. The emergency pull cord alarm is fully functional. review titled Efficient, helpful and very caring service. There is a/are manual, heavy, double door(s) between the Outpatients Main Entrance and the department/service. The best route to this car park is via the James Lane . The wash basin is placed higher than 74cm (2ft 5in). Parking for Blue Badge holders is only free in designated bays. There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software. My very best wishes to you all.
Barts Health NHS Trust. Well if you arrive by train it's fine. Whipps Cross University Hospital
We are pleased to learn that you mother was provided with "excellent care and you family was kept up to date" throughout. The height of the coat hook is 168cm from the floor. There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. We use cookies on this site to enhance your user experience, Parking (Outpatients Blue Badge Bays), Consultation / Treatment Room (Recovery Area), Consultation / Treatment Room (Consultation), To view the web page described above click here (opens in new tab), Patient Advice and Liaison Service (PALS) link (new tab) - click here, Patients with Learning Disabilities Support link (new tab) - click here, Interpreting Services link (new tab) - click here, Availability and Location of Standard Toilets, Access to Standard Female and Male Toilet(s), Main Building and Hospital Main Entrance link (new tab) - click here. The hospital entrance is clearly visible from the car park. In 1889 the West Ham Board of Guardians purchased Forest House with 44 acres (18ha) of grounds at Whipps Cross in Leytonstone, with the intention of building a workhouse. Cental Complaints Team, I attended an appointment this morning for a hearing test in the Audiology Department and was extremely impressed with the kindness and helpfulness shown to me by the audiologist. There are approximately 400 parking spaces for patients and visitors on the site - located in four visitor car parks. See 1,313 traveler reviews, 830 candid photos, and great deals for DoubleTree by Hilton Amsterdam - NDSM Wharf, ranked #109 of 419 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. There is a space for a wheelchair user to wait within the seating area. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. Wall mounted grab rails are available for the toilet. Detailed information, also The lateral transfer space was obstructed at the time of the survey. Acorn ward 12 Green Lower. The toilet is not for the sole use of disabled people. The room does not have background music playing. From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station. Site map, Copyright Barts Health London Private Care , Competitions and Markets Authority Declaration, Find out about disabled access to the restaurant. The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings in the hospital site. There are some chairs with armrests available. For more information about what these symbols mean, view our Accessibility Symbols Guide. We are sorry and disappointed that your experience fell below the standards we aspire to, here at Barts Health NHS Trust. This venue does not play background music.
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It was frustrating as i then ended up waiting until the ward was closing for the day at 7pm to be discharged. There are also some close to the main entrance of the outpatients department. Thank you for taking time to contact us with feedback. We are located inLeytonstone in the East End of London. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Donated books are always welcomed. +?"P-#' ^ phFG\/? Access to the Gillian Hanson Centre is via the Orange Zone main entrance. The car park does not have a height restriction barrier. Print this page Click to reveal visibility, Whipps Cross University Hospital / Urology, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. [1] Construction of an infirmary for the workhouse started in 1900 and was completed in 1903. Chest Clinic and MRI - Car Park 2 for Hospital Main Entrance, Main Building, Eye Treatment Centre and Plane Tree Centre - Car Park 3 for Maternity, Antenatal, and Outpatients - Car Park 4 for the . There is a canopy or recess which provides weather protection at this entrance. The action you just performed triggered the security solution. Central Complaints Team The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm (11ft 10in x 15ft 9in). This information is for the entrance located in the Orange Zone. Free parking for Blue Badge holders is for 5 hours only. Kind regards First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year. Throughout my stay, I have experienced nothing but the very best care. There is a waiting area close to the reception point. The site and buildings cost 250,000 in total. - we'll pass your stories to the people in health and social care who can make a difference. 59 0 obj
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The Gillian Hanson Centre is located directly ahead. There is not sufficient space for a wheelchair user to use the waiting area. This venue does not play background music. (Purple), High
We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Kindly note that you will need to provide them with your NHS or hospital number, full name, date attended, contact number (would also be useful) and a summary so that they can ensure that the correct episode is reviewed. There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. The entrance area/door is clearly signed with the name of the service/department. We would like to share your kind words with the team that took care of you and would like to request that you email your details to wxpals.bartshealth@nhs.net The ramp/slope is located between the first and second doors. The nearest standard toilet is located at Ground Orange Zone Junction 3. The towel dispenser is placed higher than 100cm (3ft 3in). This accessible toilet is approximately 23m (25yd 6in) from the entrance of The Gillian Hanson Centre. They can be contacted by email address wxpals.bartshealth@nhs.net. On Friday of last week I was referred by my GP because of suspected skin cancer - to my amazement I then received a telephone call on Sunday offering me an appointment for yesterday. [6] The hospital joined the National Health Service in 1948. As you face the toilet pan the transfer space is on the left. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. [2], A redevelopment programme to create state-of-the-art facilities in the A&E Department was completed in time for the 2012 Summer Olympics on 9 May 2012. The waiting room / area does not have background music playing. We would like to share your kind words with the team that took care of you and would like to request that you email your details to wxhgovernance.bartshealth@nhs.net The audiologist whose name I sadly don't know is a real credit to the hospital. or call us on 0845 113 0012, Response from
Your file is uploaded and ready to be published. Thank you very much for taking the time to write such positive feedback about the Rheumatology doctor you saw recently and the entire team. This accessible toilet is located past the reception on the right. There is a shop at Junction 5 which sells food, drinks and newspapers to visitors. Thank you for taking time to contact us with feedback following your visit to Whipps Cross Hospital. Visited Accident and emergency services on March 2023, Report review titled 7 hours wait as unsuitable, Dear Farukh We look forward to hearing from you 020 8539 5522; Send email; . This car park is in high demand, and space availability is limited. Buses 257, 56, and 230 also stop near the hospital grounds at the Whipps Cross roundabout (around 200m to the Hospital Main Entrance.). Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. There is written text signage on or near the toilet door. This accessible toilet is approximately 45m (49yd 8in) from the centre entrance. The lateral transfer space is 126cm (4ft 2in). Language interpreters can be provided on request. There are seats with armrests on both sides. Are you sure you want to delete your template? Mirrors are placed at a lower level or at an angle for ease of use. Performing this action will revert the following features to their default settings: Hooray! There is not an assistance dog toilet or toileting area on the hospital site. Plan your journey using the travel information below or the Transport for London journey planner on the right of this page. There is a dropdown rail on the transfer side. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. There is a Patient Advice and Liaison Service (PALS) at the hospital. Wood Street or Walthamstow Central stations are the nearest rail stations. Your IP: The reception point is approximately 20m (21yd 2ft) from the centre entrance. The toilet roll holder can be reached from seated on the toilet. "[5], By the end of the war, the infirmary had started to become a general hospital and the name was changed to Whipps Cross Hospital. London, E11 1NR. There is step free access to the Gillian Hanson Centre. Visit https://www.careopinion.org.uk
This information is for the entrance located facing the Outpatients Building Car Park. nhs.uk
Medical and reception on personal phone. There is not a play area or toys/books for a child to play with. It is also most rewarding for us as a hospital to learn that both you and your husband has always been "impressed" with the service. There is sufficient space for a wheelchair user to use the waiting area. It is open daily from 7am-7pm and is located between junctions 4 and 5 off the main corridor, in the red zone. Please leave any borrowed books with ward clerks. Enter via the Orange Zone main entrance and turn right. From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station, From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. From the main parking area there is a kerb followed by 5 deep, marked steps directly in front of the Hospital Main Entrance. You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. Accessible toilet facilities are available. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area. There are volunteers available for help and assistance at the hospital. nhs.uk
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves. Barts Health NHS Trust, by Raymond Clarke - Posted on 05 March 2023. This accessible toilet is located past the day surgery reception and to the right. Coordinates. Recommended option Train 4h 7m or call us on 0845 113 0012, Response from
There is bench seating and also a mixture of single seats with and without armrests. Wood Street or Walthamstow Central stations are the nearest rail stations. The towel dispenser is placed higher than 100cm (3ft 3in). This information is for the entrance located on the ground floor of Outpatients. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. The alarm was out of reach (higher than 10cm (4") from floor) when surveyed. Whipps Cross Road, Leytonstone, E11 1NR Medical dates: Medical character: 1903 - current Mainly acute In 1889 the West Ham Guardians bought Forest House and its estate of 44 acres of grounds as a site for a future infirmary, for which planning approval was granted in 1894. (Purple), High
In a&e at hospital ambulace area ecg and blood test done in 2 hours and then 6 hours wait and no doctor visit and heart ace started again due to wait. Admissions Pre-Operative Assessment Green - Access opposite. The Patient Advice and Liaison Service (PALS) is located off the main corridor in the Red Zone, between junctions 4 and 5. Kindest regards The wash basin is not placed higher than 74cm (2ft 5in). The type of flooring in walkways and corridors is carpet. The Hospital transferred to the new National Health Service in 1946 as part of the North East Metropolitan Regional Hospital Board. On the day the staff were very friendly and helpful but the wait time was ridiculous. [14], The hospitals serves as a teaching hospital for medical students from Barts and The London School of Medicine and Dentistry. As a family, we were kept up to date at all times during very difficult circumstances. Payment machines are located in the centre of the car park and off Hospital Road. There is sufficient space next to the bed/couch for a mobile hoist to operate. Tell us what was good and what could be improved, say thanks or call for change
Arrived by ambulance with my elderly mum who had collapsed .Wonderful staff who calmly did blood tests ,blood pressure ,ct head scan and put her on a drip .Own big cubicle which was spotlessly clean .She was give sandwiches and tea .Very thorough checks .Such a positive experience .Also the 2 lovely paramedics who were so patient and caring . Visited Urgent Treatment Centre on April 2023, Report review titled Dreadful as unsuitable, Dear patient This is the best entrance for car parks 1 and 2. Take the W15 bus directly into the hospital grounds or get a taxi. Have you experienced something like this, here or elsewhere? endstream
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There is a small lip on the threshold of the entrance, with a height of 1.5cm or below. This information is for the entrance located facing Car Park 1, off Hospital Road. The optometrists she saw explained everything in great detail to a little girl, and were so kind, gentle and professional. Please ensure your ticket is clearly displayed in the windscreen: There are also a number of places which may be used for dropping off or picking up patients. The height of the soap dispenser is 105cm. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4. There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. Inside the venue, there is level access to the baby change facility. The car park is located in front of the Outpatients entrance. [21], Bus routes W12, W15, W19 and on Sundays 357 stop outside the hospital main entrance. We encourage visitors and staff living nearby to cycle to the hospital if possible. Emergency and urgent care centre drop off - there are four bays located opposite the entrance. From Leytonstone High Road station, take the bus 257 from Stop: F towards Walthamstow Central bus station. The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm. You can also contact them by telephoning 02085356438 for further guidance and support. Disposal facilities are available in the cubicle. The reception point is approximately 14m (15yd 11in) from the entrance of the Gillian Hanson Centre. E11 1NR, Posted via
The hospital has a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. No 020 8535 6438 or via email to wxpals.bartshealth@nhs.net who will be happy to assist if you need any guidance or support. There is not a hearing assistance system. The initial handling of my surgery at the plane tree centre was frustrating as my date was moved quite close to the original date. Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR. From Walthamstow Central, take the bus W19 from bus stop B in the bus station towards Ilford. Kind regards The waiting room / area is approximately 12m from the main entrance. Car parkthree is located just off Hospital Road, but is located behind the maternity unit. There is not a shelf within the accessible toilet. There is not a flashing fire alarm beacon within the waiting room / area. This accessible toilet is approximately 35m (38yd 10in) from the centre entrance. The range of obstetric and gynaecological services we can offer women include: Specialist investigations Colposcopy (to examine the cervix) Hysteroscopy (for conditions including heavy bleeding) Additionally, W15 and W19 serve Leytonstone Tube Station for the Central line.[22]. There is room for a wheelchair user to manoeuvre. We are pleased to learn that you received such good person-centred care at Whipps Cross University Hospital, and will ensure that your kind words are shared with the Team. There is not a level landing at the top of the ramp/slope. I attended the eye department today with my granddaughter, and was incredibly impressed with the whole experience. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. There is not a dropped kerb from the drop-off point. Accessible toilet facilities are available. The passionate staff at Whipps Cross are fully committed to providing safe and compassionate care and it is not unusual to speak to staff who have worked their whole careers decades in some cases within Whipps Cross. Just cant thank you all enough . There is step free access to the reception point, via lift. I'm really happy with my experience at the hospital and felt I was in good hands the entire time. I ended up waiting until 2pm for my turn after not eating since the night before. To obtain mobility aids please contact Hospital Main Building Reception. the Margaret Centre providing palliative care for patients with life-limiting illnesses in 1987 and the Plane Tree Centre for the provision of . There are Blue Badge bays in all car parks and additional ones near Outpatients. Filters can be used to select options such as completely step-free or maximum walking times. [2] Further extensions included the a Maternity Wing in 1973, the Margaret Centre providing palliative care for patients with life-limiting illnesses in 1987 and the Plane Tree Centre for the provision of day surgery in 1995. wxpals.bartshealth@nhs.net We look forward to hearing from you Central Complaints Team Report review titled as unsuitable The opening hours are: Monday Friday 7am-10pm I felt the unit was well run despite waiting a little while to be discharged. We will ensure that your feedback is shared with the team, who we are sure will be very happy to receive this. Tell us what was good and what could be improved, say thanks or call for change
The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8535 6438. The contrast between the internal door and wall is good. The reception point is located to the left after the day surgery reception and at the rear of the waiting area. Whipps Cross original building. It is open Monday to Friday from 7am-7pm. Access to Plane Tree Centre is via the Outpatients Main Entrance. Once again thank you, your comments which is very much appreciated. There are volunteers available for help and assistance at the hospital. Assistance may be required because there is/are dropped kerbs. Thank you for taking the time to send us such positive feedback following your recent visit to the Eye Department at Whipps Cross Hospital with your granddaughter. There is level access into the waiting room / area. TFL's Transport Accessibility website includes links to useful information such as maps and guides in different formats and up to date information on temporary lift and escalator closures. Filters can be used to select options such as completely step-free or maximum walking times. The main door(s) open(s) away from you (push). The other 4 Blue Badge Bays are in the parking area alongside Hospital Road, opposite the Chest Clinic. Since then i am due to go back for a post op check which was booked for 28th Feb and then moved to 2 days later on the day before again inconveniencing me. Everything was clearly explained. The dimensions of other designated Blue Badge parking bay(s) vary in size. The TFL journey planner helps to plan a journey using public transport, cycling and walking. The contrast between the wall-mounted grab rail(s) and wall is poor.
Parking can be paid in coins or also by phone (020 3046 0010) or using the RingGo app, location 1165 for car parks 1 and 2. Victoria County History of Essex; Vol 4: OUP; 1973 p214, Rogers, Sarah (2022). There is not a hearing assistance system. [15], The hospital has its own radio service; Whipps Cross Hospital Radio (WXHR), a registered charity founded in 1969 by the Walthamstow Lions Club to provide entertainment and information to the patients and staff. Drivers must then return to their vehicles and park in a visitors car park (the nearest is car park one). From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. Central Complaints Team. There are no chairs with armrests available. I came into have a laparoscopy, everyone was very friendly and kind from the moment I arrived. There are parking charges for the hospital car park. This accessible toilet is located to the left as you enter the recovery area. There is level access to the consultation / treatment room. Specialist inpatient unit at Whipps Cross hospital offering palliative and end of life care to people living with life-limiting conditions and where a significant amount of people spend their final days. Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone. A very heartfelt thank you to all the staff of Syringa ward for the excellent care and compassion towards my mother who sadly passed away today. There are Blue Badge bays in all car parks and additional ones near Outpatients. The entrance door(s) does not/do not contrast visually with its immediate surroundings. Access to the waiting area is unobstructed.
Email this page The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance. The towel dispenser cannot be reached from seated on the toilet. This meant i was inconvenienced when trying to re arrange prebooked leave of work and care for after my surgery. The height of the hand sanitiser is 100cm (3ft 3in). An ambulant toilet with wall mounted grab rails is not available. You are all angels. Report review titled Supportive staff as unsuitable, Dear patient There is a canopy or recess which provides weather protection at this entrance. On entering the outpatients main building go straight ahead past reception and through the double doors. Well done! There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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