reitmans return policy canada

reitmans return policy canada

If you have any questions, our customer service teams remain available and dedicated to helping you. $13.98. For further details, please consult Shipping Policy.. At this time, orders can only be placed from within Canada due to certain security features on our website. Please allow 1-2 billing cycles for the return to be visible on your statement. We recommend that you consult the equivalence size chart, as well as the items chart on the product page. Reitmans offers free standard shipping for items returned by mail in Canada using Canada Post shipping labels provided. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. Monday to Friday, on the weekend and for anything in between, RW&CO. tops off your looks! You will then receive an email confirmation with the details of your refund once it has been processed! COD or collect deliveries will not be accepted. During checkout, you can enter your gift card number into the gift card entry fields during the checkout process. Links and references to other websites are provided to you as a convenience only. Yes, RCL Market items can be added to a wish list. Good news, there are no additional fees for this great service! Purchases of gift cards online require a minimum amount of $5.00 and cannot exceed $1,000. When selecting a colour, the prices displayed will NOT change, only the image will. Note that your credit card will only be charged for items that have been shipped, even if cancelled items still appear on your invoice. At the bottom of any page on the reitmans.com website, enter your email address in the field below "WE TREAT OUR FRIENDS REALLY WELL". Offer is valid for first-time subscribers only. Please take note that coupons are often subject to restrictions. Those who choose to access the Site from other locations or jurisdictions do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You can unsubscribe to the newsletter at any time. We ask that you please contact customer service to initiate any price adjustment requests. You may not create links from other websites to the Site, except if expressly permitted by the Company. Choose the size and color of the item you're looking for and select FIND IT IN STORE. * Order Number * Billing Postal / Zip Code * Email Check Status 00h 39m 55s x shop now Details Refer to the FAQ How do I contact a seller? for step-by-step details. Changed your mind? To see the status of a particular order, select ORDER DETAILS corresponding to the order in question. The Site is intended for use by adults only. Signing up for Reitmans emails while creating or updating your Reitmans account: By signing up to receive emails from Reitmans, you'll be the first to find out about: Events and New Arrivals, Promotions, Sales, Contests, Giveaways, Featured Collections, Fashion Tips & Trends. For faster refunds, return item(s) in store. You will need to provide your card number and answer questions concerning recent activity on your account. The Company makes no representation that materials, information or Products provided on or through the Site are appropriate or available for use in other locations or jurisdictions than Canada. For customers with an account on reitmans.com: For all customers, including those who don't have an account with reitmans.com: This happens sometimes. The Site is controlled and operated by the Company from Montral, Qubec, Canada and the Terms, the Site, any use of the Site and any transaction conducted on or from it shall be governed by the laws of the Province of Qubec and the laws of Canada applicable therein without reference to principles of conflict of laws. Have your tracking # on hand as reference. Shipping costs will be automatically deducted at checkout from all eligible orders, after applicable discounts and before taxes. Please note that refunds will be processed using the same payment method as for the original purchase. All Product(s) purchased from the Company are delivered to you by a third party delivery company, pursuant to a shipping contract. Applicable shipping fees for Reitmans and RCL Market items are detailed at checkout under the Order Summary section and are viewable before completing your purchase. Creating an online account will generate a new VIP account, but our system will automatically merge it with your existing account, If you create an online account using different information than was provided in the store, please contact. Each one of our designs was carefully . The Company reserves the right to change, modify, alter, add, remove or otherwise update the Terms (or any portion thereof) applicable to the Site without prior written notice at any time, and from time to time, at the Companys sole discretion. Should you no longer wish to receive marketing emails, you can unsubscribe by clicking "Unsubscribe" at the bottom of any of our emails. Therefore, these items are excluded from the free shipping offers of Reitmans. Only gift cards with a PIN can be redeemed online. Based on your selection, you will be taken to a page that shows the nearest stores with that item in stock. The link to the shipping policy can also be found in the Wish List, My Bag, the shipping page at checkout, the order confirmation page, and the Order Status page. Valid online at Reitmans.com for a limited time. The Companys products and services available through the Site (the Product or the Products) may be ordered by persons who reside in Canada and the continental United States (excluding Alaska). Exchanges by mail are not offered. Limited time offer. You further agree that all agreements, notices, disclosures and other communications that we may provide to you electronically satisfy any legal requirement that such communications be in writing. Its simple! You will be reimbursed on the same card with the description REITMANS HO CORRECTION MONTREAL QC. Canadian customers shall be responsible for all sales, use, goods and services, harmonized sales, and other taxes and duties associated with the order. You hereby agree to indemnify, defend and hold the Company harmless against all claims, damages or liability resulting from breach of the foregoing. The Company reserves the right to refuse service, terminate accounts or cancel orders in its sole discretion. Note that price adjustments for merchandise purchased online can be received exclusively in this manner and cannot be received in-store. Orders placed online that were picked up In Store, must be returned in a store. For more details see our privacy policy or contact us. Once you're satisfied with the information in your bag, select PROCEED TO SECURE CHECKOUT or Check out with PayPal (If you select Check out with PayPal, you will be redirected to PayPal.com where you can Log In to your PayPal account or Pay with Credit Card or Visa Debit). Also, returns will only be accepted at the customer service desk. Your browser's Javascript functionality is turned off. Purchased within 30 days. After five (5) days if you still have not picked up your order, you will receive an order cancellation email. An available sales associate will then bring your order to your car. One-time use, in-store or online at Reitmans.com and Hyba.com. Redeeming a gift card is easy! Returns of in store purchases by mail are not accepted. For greater certainty, and without limitation to the generality of the foregoing, by posting messages, uploading files, inputting data or engaging in any other form of communication to or within the Site, you hereby grant the Company a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use (including use for promotional and advertising purposes), copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit and otherwise exploit the content of your communications and any ideas or original materials contained therein, in all media now known or hereafter developed. Reitmans has a rating of 2 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. You will find here everything you need to know about the reopening of our stores and increased protocols to ensure a safe shopping environment. You, therefore, consent to the Company using any such information or material provided, in whole or in part by any means or in any manner whatsoever, including reproducing, retransmitting or publishing this information or material or ideas, concepts or other information contained therein for the commercial purposes of the Company or the disclosure of your identity, in accordance with the Terms and the Companys Privacy Policy. Exchanges can only be done in a Reitmans store. The use of cookies is a common practice adopted by most major websites to better serve their clients. This offer is not valid on previous purchases and international shipments. Depending on the method of payment selected, the order process may vary. A one-time price adjustment per item may be claimed when the item (including items already being promoted at a lower price but excluding items sold as final sale) exclusion is clearly stated below is sold at a lower price within 14 days of the date of the original purchase, subject to the applicable rules listed below. Offer valid online at Reitmans.com from May 1, 2023 at 12 a.m. (ET) to May 4, 2023 at 11:59 p.m. (ET). Reviewers complaining about Reitmans most frequently mention customer service problems. Please note that in order to limit contact, our employees will be processing contactless returns. 1. Your cookies help us keep track of your interests and, if you are a registered customer, your cookies allow us to recognize you when you return to the Site. The Company reserves the right, at its sole discretion, to terminate your access to all or any part of the Site, with or without notice. Choose your preferred option and continue. Returns of an order placed in-store or purchased online but picked up Cannot be combined with any other offer or promotion. A sellers shipping policy can be referenced under 'View return and shipping policies' on the product detail page. No personal information is transmitted via cookies. When checking out, select the Pickup In Store option for the item(s) that you wish to pick up in store. Type in the Coupon Code in the Enter Your Coupon Code field below the Shipping Address and select APPLY. For full details on how to return your purchase, please read our Return Policy. THE SITE AND ITS CONTENTS ARE NOT TO BE CONSTRUED AS AN OFFER TO SELL ANY PRODUCT OR SERVICE. This offer is not valid on previous purchases and international shipments. You will be refunded in the same manner in which your original purchase was made. Under RETURNING CUSTOMER, select "FORGOT PASSWORD?". When you submit your order (by using Apple Touch ID, Face ID or double-clicking Apple Watch), such order will constitute an offer from you to the Company to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. You acknowledge and agree that by submitting any such communications to the Company or the Site, no confidential, fiduciary, contractually implied or other relationship is created between you and the Company other than pursuant to the Terms. Returns of merchandise purchased with a Gift Card (or equivalent coupon or gift receipt): The Company reserves the right to correct any errors in pricing or Product information and to modify the prices of Products, at any time, without prior notice. Once your order is ready, youll receive a Ready For Pick Up email letting you know its time to pick up your order from your selected store. Shipping costs will be automatically deducted at checkout from all eligible orders, after applicable discounts and before taxes. Shall not interfere or attempt to interfere with the operation of the Site in any way through any means or device including, but not limited to, spamming, hacking, uploading computer viruses or time bombs, or other means expressly prohibited by any provision of the Terms. No! Select the topic you are inquiring about or select the reason for your return from the drop-down menu and click on "Send" A confirmation message will appear, informing you that the message has been sent to the seller. One-time use, in-store or online at Reitmans.com and Hyba.com. Additional restrictions may apply. Canada - Women's Tops. Please contact the seller directly. We have worked hard the last weeks to prepare our stores for your long awaited return. This will take you to your shopping bag. Receive FREE STANDARD SHIPPING on all orders of $49 or more, after applicable discounts, before taxes, shipping and handling, shipped within Canada. Your in-store pick up order can be in any amount, just as it would be in store. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable. If you are experiencing issues with completing your gift card purchase, or have not received delivery of a gift card purchased, please call 1-888-205-5801 or email : rclgiftcards@buyatab.com for assistance. Still unsure what fit is best for you? Unfortunately, you can only select one store at a time for in-store pick-up at the present time. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms. In the unlikely event an item, or items, from the order you placed at a store are cancelled, you will receive a cancellation email and be reimbursed through our head office for the original purchase price and the associated taxes. Address is located outside of Canada will automatically be cancelled by our system. Choose a session that suits your fashion needs and well take care of everything else. Book an in-store or online Please try again later! You will then be prompted to add additional optional information on the following form. Returns of merchandise purchased with Cash, Credit or Debit Card, without proof of purchase: Returns of merchandise purchased with a Credit Card: COD or collect deliveries will not be accepted. Please note stores cannot process a price adjustment for an online purchase. You will be credited to the card used in the original transaction. Contact seller from the My Account page Merchandise purchased in-store or online may be returned to any Reitmans store in Canada for a refund. Statistical information is not linked to any personal information and cannot identify any individual user of the Site. Customer orders for Products for delivery to the continental United States (other than Alaska) shall be limited to a maximum of CAN$800.00 per day. You waive all rights to any claim against the Company for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with any of the foregoing. This will take you to the order details page. The Companys acceptance of your order is evidenced by return e-mail from the Company indicating that your order has been accepted. The health and safety of our customers and employees is our top priority. You hereby agree to defend and hold the Company harmless against all claims, damages, liability, losses or expenses resulting from or related to your Material. IN PARTICULAR, AND WITHOUT LIMITING THE PRECEDING PARAGRAPH, IN NO EVENT WILL THE COMPANY BE LIABLE TO YOU FOR DAMAGES OR LOSSES RESULTING FROM VIRUSES, DATA CORRUPTION, FAILED MESSAGES, DAMAGES ARISING AS A RESULT OF TRANSMISSION ERRORS OR PROBLEMS, TELECOMMUNICATIONS SERVICE PROVIDERS, THE COMPANYS CONTRACTORS, THE INTERNET BACKBONE, THIRD-PARTY SUPPLIERS OF PRODUCTS OR SERVICES, DAMAGES OR LOSSES CAUSED BY YOU, OR YOUR RESPECTIVE EMPLOYEES, AGENTS, MANDATARIES OR SUBCONTRACTORS, OR OTHER EVENTS BEYOND THE REASONABLE CONTROL OF THE COMPANY. Processing time: 7-15 business days. The Company is not responsible for any text, image, video, audio, or any information, content or other materials you may introduce into or post through the Site or any other Company websites including any Company pages on social networking websites and webpages such as Facebook, Twitter or YouTube (collectively, your Material). Were doing our best to answer all your needs during this time. After clicking "Unsubscribe" you will be forwarded to a webpage that will ask you to confirm the email address you are unsubscribing. Purchased within 30 days. We will notify you of any such changes, modifications, alterations or updates to the Site by posting notice of same on the Site. From the RCL Market item click on Contact seller about this item or Return item, A new window will appear. All sales of plastic or e-gift cards are final. All our items are clearly marked Petite or Tall, either within the items online title, or on the items in-store tag. Cookies may store a variety of information, including, the number of times that you access a website, your registration information and the number of times that you view a particular page or other item on the website. Rib Short-Sleeve Sweater With Square Neckline - Addition Elle. Trademarks, logos and service marks (collectively, the Marks) displayed on the Site are registered or unregistered Marks of the Company or others, are the property of their respective owners, and may not be used without written permission of the owner of such Marks. Note: As a result of extreme weather events, packages departing from BC and Western Canada may still be affected by significant delays. Our curbside pick up option offers the convenience of never leaving your vehicle to receive your goods! During the checkout process, you will first be asked to enter the shipping address, which corresponds to the location to which you want your purchase delivered. Nothing in the Site is to be interpreted as conferring a right to use the Marks or the material protected by the Copyright Act. We recommend that you always consult the items chart on the product page. You must click UNSUBSCRIBE to complete this process. Although these items are purchased online, once theyre picked up from a store, they must be returned to a physical location. You have the option of returning any merchandise to any physical location. Browse through their collection of tees, blouses, dresses, skirts, pants, and jeans. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO, ANY LOST DATA, LOST PROFITS, LOST SAVINGS, LOSS OF GOODWILL, LOST BUSINESS, LOSS OF USE OR LACK OF AVAILABILITY OF FACILITIES INCLUDING COMPUTER RESOURCES, ROUTERS AND STORED DATA, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE, INCLUDING WITHOUT LIMITATION THE MATERIALS OR INFORMATION PROVIDED THROUGH THE SITE, THE PRODUCTS, OR THE TRANSACTIONS CONDUCTED ON OR FROM THE SITE, EVEN IF THE COMPANY OR ANY OF ITS LAWFUL AGENTS, CONTRACTORS, EMPLOYEES OR MANDATARIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM. They will help you find it! You can submit a new order at any time however please be aware that there is no guarantee that the merchandise will still be available at that time. Within 30 days from the date of purchase, with the receipt or email confirmation, you are welcome to return any unworn, unwashed, unaltered item(s) with the price ticket(s) still attached, to receive a full refund, subject to the applicable specifications below. You can consult this link to verify when your nearest store is going to open and specificities per province. However, not all is lost! Our selected carrier within Canada delivers on business days, excluding holidays. Limited timeoffer. Must be unworn, unwashed, unaltered with the price ticket (s) still attached. Once you're satisfied with the information in your bag, select PROCEED TO SECURE CHECKOUT. Plastic gift cards are mailed to the recipient (shipping takes 4-9 business days), both can be used online or in stores. If youve not received it by the end of the day click here to open a support ticket directly with Canada post. See additional details under Returns in store, Returns by mail are free if returned within Canada. This will give you a list of all stores closest to that location, within a chosen number of kilometers. The Company is the owner of the copyright in the entire Site and, consequently, the material on the Site may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of the Company. Take advantage of our free in-store pick-up service for the ultimate in safety and convenience! Processing time: 7-15 business days. As we are taking extra precautions to keep our people safe, you may experience slight delays in your order. Yes! If you are updating an existing account, type your email address and password into the corresponding boxes and select LOGIN. For complete details on returns or exchanges in store, please consult our Return Policy.. Returns by Mail in Canada (for online purchases only):. If there is such an error in pricing, the Company will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price. Fashion for All Women. The Montreal-based company sought and was. No problem! You may return merchandise purchased with cash, credit or debit card using your original proof of purchase receipt for an exchange, a Gift Card or a refund based on the original payment method and the actual amount paid for the merchandise. The coupon discount will display in red below the order subtotal. You can make a purchase from reitmans.com to be shipped to a destination in the continental U.S. At this time, we do not ship to Puerto Rico, Guam, Hawaii, or Alaska. Additional restrictions may apply. You can also select LOCATE ME, and the system will determine your approximate location. Offer valid online at Reitmans.com from May 1, 2023 at 12 a.m. (ET) to May 4, 2023 at 11:59 p.m. (ET). You can complete the checkout process or continue shopping as the Coupon Code will be applied to items added to your cart before and after entering the Coupon Code. Valid on select regular-priced merchandise, while quantities last. Unfortunately, an online order cannot be modified once it is submitted. Ensure your item qualifies for return by mail Before returning items by mail, these conditions must be met: Items were purchased online and shipped to you within Canada. Returns of merchandise purchased with credit card Paypal: Reitmans reserves the right to request valid identification prior to accepting merchandise for a return. Free shipping offer and free returns is not applicable on RCL Market and select Brand items. Returns of an order placed in-store or purchased online but picked up in-store or curbside, must be processed at a store. Other than your account information and your information needed to process orders, the Company does not wish to receive Material from you that is confidential, secret or proprietary information. All price adjustment requests must be made within 14 days of the date of purchase and the lower price must be in effect at the time of the request. The reitmans.com website (the Site) is owned and operated by Reitmans Canada (Ltd.) (the Company) for your personal and non-commercial use and information. Loyalty point benefits are only eligible towards Reitmans brand items and cannot be applied to RCL Market items in your purchase. The seller will contact you by email within the next 2 business days. Once shipped, package tracking information is available on the shipping confirmation email and through the Order Status page on our site. The sellers return policy can be found on the product detail page under View return and shipping policies section. Will only use the Site for lawful purposes in accordance with the Terms and our online Privacy Policy; Agree to honour our intellectual property rights; Agree to provide us with accurate information as necessary for the proper conduct of the Site and to take responsibility for the information you provide; Acknowledge that we may be unable to process and shall have no responsibility to process requests the accuracy of which we cannot validate; Agree not to create a link (other than personal bookmark or favorites entry) to the Site without first obtaining our written permission; Will refrain from using profane, vulgar, inflammatory, libelous, or similarly discourteous language in any e-mail or form entry created through the Site; and. The Company may also refuse any orders connected with a previous credit card dispute. Furthermore, you acknowledge that unprotected e-mail communications and other transmissions over the Internet are not confidential and may be subject to possible interception, alteration or loss. The link to the return policy can also be found in the Wish List, My Bag, the shipping page at checkout, the order confirmation page, . Free shipping on all orders of $49 or more. In your mail-in return parcel, please include the packing slip and indicate the reason for the return. Offer is valid for first-time subscribers only. Some restrictions may apply. The Company may use cookies to track your preferences and activities on the Site. Processing time: 3-7 business days. Composite tracking information generated by cookies may be shared with third parties for the purpose of documenting Site activity, traffic accounting, content analysis and other trends. Must be unworn, unwashed, unaltered with the price ticket (s) still attached. When your return parcel arrives at our facility, you will receive an email. Contact Who is Reitmans Headquarters 132 Bennett Dr, Gander, Newfoundland and Labrador, A1V 2H2, Canada Phone Number (514) 384-1140 Website www.reitmans.com Revenue $485.4M Industry Please visit one of our stores and we would be happy to help you exchange your item. This offer is not valid on previous purchases and international shipments. In its fiscal year 2020 which ended February 1, Reitmans reported sales decreased by $53.5 million or 5.8 percent, to $869.5 million from fiscal year 2019. In other cases, the information is stored on your hard drive and, upon your next visit to the website, the cookies are used to recall such information. Plus, all new subscribers also get a 15% off code. Please try again later! An email including the 15% coupon will be sent in the next 48 hours following the subscription to the newsletter. Return your purchase Return a purchase easily with a prepaid return label Use this return service from participating merchants to print your Canada Post return shipping label at home. Valid on select regular-priced merchandise, while quantities last. Sector Consumer Discretionary Industry Apparel Retail Employees - Founded 1926 Address 250 Sauv Street. The use of cookies is a common practice adopted by most major websites to better serve their clients. We recommend that you consult the equivalence size chart, as well as the items chart on the product page. The balance on your gift card can be checked anytime at any of our store locations. Please contact the seller directly for these requests. From the CREATE ACCOUNT page, enter the required information and select CREATE ACCOUNT to complete the setup of your account. You hereby acknowledge and agree that any or all information and Material provided by you to the Site may be included in a database owned by the Company in which we have rights and interests, including but not limited to, the compilation copyright, and we reserve the right to use any information or materials you provide to us or that we obtain through your use of the Site to the fullest extent permitted by law. Fill in all required information on the Info/Payment tab and select CONTINUE CHECKOUT. This offer is not valid on previous purchases and international shipments. Unfortunately, once your order is submitted, it cannot be modified in any way. Refunds will be credited to the original method of payment. If you've forgotten your password, we can reset it and you will be emailed a new one. Gift cards are an accepted method of payment, simply enter the details as you would any regular online purchase!

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