The BIOS settings I used from my previous system, where XTU worked, are still in effect. This does not make sense. [SOLVED] How to undervolt cpu on dell xps 13 9360 (i7 8550u)? Note that the installer seems to have changed how it runs. Any other inquiries, do not hesitate to contact us again. Boot mode is set to Legacy + UEFI. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. You may re-send via your Please do not hesitate to contact us back if you have additional inquiries. You just have to love PCs. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Thank you very much for this fix. Unfortunately, we do not have the 7.7 version available anymore. If you need any additional information, submit a new question, as this thread will no longer be monitored. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Hi Steven,I was, however it wasn't entirely the answer I hoped for. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. If you sign in, click, Sorry, you must verify to complete this action. Lets users to install XTU on unsupported platforms. You must log in or register to reply here. You are very welcome and thank you for your response. The E6410 may not have been "Approved" to run W10 but it does flawlessly. You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. Rogrio, Thank you very much for your response. We will proceed to close this thread now. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. Thanks again for checking into this. - gimdh/Intel-XTU-Install-Helper I dont know if it runs on everything. For more complete information about compiler optimizations, see our Optimization Notice. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. Apparently there is no compatible processor. God bless. All postings and use of the content on this site are subject to Intel.com Terms of Use. Is this a laptop or handbuilt PC? However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. Thank you for your patience in this matter. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. make sure the folder exists and that the path is correct. The boot drive was wiped, and I installed from a fresh install file. Take note of the last folder date in the right pane. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. Sign in here. "Attempted to install on an unsupported platform". We are checking this thread and we would like to know if you were able to review our previous post. Unlocked CPU's can utilize programs like Intel XTU. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. Tried running xtu again but it still did not work. however, after starting the installation from the shortcut, at the end it says Cul es la marca y el nmero de modelo que est utilizando? The "advanced tuning" tab, when selected, merely shows a blank page. Windows 7 installation option is disabled. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. or the folder that was in the log. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. 09-27-2022 08:03 AM. Now it appears that once you click Ok it deletes the folders and files. 1 hour ago Both files are located in the same directory. Do you work for Intel? Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. However , when i tried to install it again, it came up with this error You may re-send via your Why Is Intel Extreme Tuning Utility (Intel XTU) Reporting The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). Integrated graphics share memory is set to 64M. We have not heard back from you so we will proceed to close this thread now. For any other inquiries, please don't hesitate to contact us back. For more complete information about compiler optimizations, see our Optimization Notice. Do they really stop supporting CPUs over the course of a few months? Learn how your comment data is processed. Use command line arguments to cause the installation to succeed. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) // See our complete legal Notices and Disclaimers. My CPU is 8550u. Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. I have the latest bios. Because only K series overclocking CPU is supported. profile. Windows 10 version is 21H2, which is listed as supported. You should be able to find it in one of those folders. You are pretty clever on figuring this out. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. The .msi file will be in one of those two. How can I get this working? I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. JavaScript is disabled. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. The PC. We appreciate all feedback, but cannot reply or give product support. When it gives you the error, do not click Ok. Make sure it still looks like this. You can easily search the entire Intel.com site in several ways. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. #1. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. So, if you put it in, say c:\xtu you would just do the same thing in that folder. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. Another installation is in progress. I appreciate all the information provided. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? Thank you for posting on the Intel communities. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I have already ordered that processor. Please let me know if you have any further concerns. I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. One time installation. Sorry, you must verify to complete this action. It used to be that you could click Ok in the image below and the file you need would still be there. I needed to underclock my CPU. Its been a long while since I read the specs and what it supports. Sorry, Nick no idea. I just ran it again and then added more information to the post. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. I dont know why you are getting that conflict with an already running app. Download Intel XTU Installer from official intel download center. : selecting the option "to keep files", etc.)? Run Intel XTU Install Helper You can execute with an argument in first place. // No product or component can be absolutely secure. A tag already exists with the provided branch name. Because only K series overclocking CPU is supported. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Uninstall Intel XTU. That is correct. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). Does anyone have any ideas? Required fields are marked *. [Solved] Composer Install Error: PHP Warning: copy(): SSL operation failed with code 1. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. I have now reviewed your previous post. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. Please click the verification link in your email. Windows 8.1/10 WHQL support is enabled. Please click the verification link in your email. C:\ProgramData\Package Cache\ copy that. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Jul 12, 2017. Sorry, you must verify to complete this action. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. If youre feeling daring, you could try ThrottleStop, but read the warnings. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. I noticed they updated the installer roughly a month ago. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Solved: Hello. Copy Intel_XtuInstaller.msi to your desktop. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. Throttlestop software is designed to undervolt laptops. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Let us know if you still need assistance. Solved: intel XTU - Dell Community You may re-send via your New comments cannot be posted and votes cannot be cast. IGD Multi-monitor is disabled. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Internal graphics is set to "auto." I have not heard back from you. [FIX]Intel Extreme Tuning Utility installation error - Attempted to Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. // Your costs and results may vary. gimdh/Intel-XTU-Install-Helper - Github I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. Intel XTU Unsupported? | Tom's Hardware Forum Processor is a i7-6700k, which is listed as supported. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Download the installer and run it. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. It was origianlly my private 30-minute project. If you need any additional information, please submit a new question as this thread will no longer be monitored. More than likely, yes. It might run ok but some features might not be available. I am going to work on the case. As soon as I have an update, I will let you know. profile. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. Im assuming you didnt copy/paste the exact path I have in the article? However, in most cases, this does not mean your hardware is actually incompatible with XTU. I havent messed with XTU in a long time. Processor is a i7-6700k, which is listed as supported. Force install drivers for XTU on unsupported cpu : r/intel - Reddit That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? Thank you for checking and responding. Dell Latitude 5501: is it worth upgrading the CPU . Please click the verification link in your email. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. A blog about curiosity being a good habit. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. You should see one or two new folders with the date and time close to when you ran the application. You are using an out of date browser. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Welcome to the official subreddit of the PC Master Race / PCMR! The Intel sign-in experience has changed to support enhanced security controls. User Guide. It's not about the hardware in your rig, but the software in your heart! If you sign in, click, Sorry, you must verify to complete this action. No changes to bios settings.Please advise. Does anyone know why that might be? OpenSSL Error messages: [Solved] Android Studio For Mac Error: Intel HAXM is required to run this AVD,VT-x is disabled in BIOS, After npm5, execute NPM cache clean and report an error, jenkins+sonar-scanner Scan Error: Failed to find typescript module.Please check, NODE_PATH contains location of global typescript or install locally in your project, 4 ways to update to the latest Node.js version on a Mac, Win7 is unable to install the program to prompt the installer integrity check has failed, Caffe installation and compilation problems importerror: no module named skimage.io, Another installation is in progress is prompted when win7 installs new applications, The Difference Between Hadoop job-kill and Yarn application-kill, [Solved] The bean sysDictService could not be injected because it is a JDK dynamic proxy.
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